Professional Telephone Skills

Deze training is helaas verwijderd door Expert Academy. Bekijk hieronder de ervaringen van deelnemers, de alternatieven, of klik via de navigatie terug naar het overzicht van het hele aanbod in dit onderwerp.

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Microsoft Certified Dynamics 365 Fundamentals (CRM) | MB-910

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Microsoft Certified Dynamics 365 Fundamentals (CRM) | MB-910 This course will provide you with a broad introduction to the customer engagem…

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The 6 Critical Practices for Leading a Team

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Are you ready to lead? As a first level leader, you make a significant impact on every metric in your business: employee productivity and e…

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Service Desk Analyst + exam [SDA]

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OVERVIEW Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-qualit…

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Dynamics 365 fundamentals (CRM)

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Do you want to learn more about Dynamics 365? This course will provide you with a broad introduction to the customer engagement capabilitie…

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Writing an Application Letter

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Get through the first selection round by making an impression with your motivation letter and CV. In the current labour market, many people…

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) (MB-910) [M-MB910]

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OVERVIEW This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become fa…

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ITIL® 4 Specialist – Drive Stakeholder Value - EN

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This module covers all types of engagement and interactions between a service provider and their customers, users, suppliers and partners. …

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Administer and Maintain Service Cloud [ADX-261]

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OVERVIEW Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will…

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ITIL® 4 Foundation (Examen verplicht)

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The course will be conducted by D-ICT, Accredited Training Organization of AXELOS Limited. Exam for this training is obligated. The ITIL®20…

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Microsoft Dynamics 365 Customer Service

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Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case cre…