Professional Telephone Skills

Deze training is helaas verwijderd door Expert Academy. Bekijk hieronder de ervaringen van deelnemers, de alternatieven, of klik via de navigatie terug naar het overzicht van het hele aanbod in dit onderwerp.

check_box_outline_blank

Design Thinking

Logo van Rotterdam School of Management, Erasmus University - Executive Education
|META_INFO|

Are you working on the right solutions for your problems? Is there a way to approach innovation that’s more flexible and agile than the way…

check_box_outline_blank

Service Design

Logo van Namahn
|META_INFO|

A practical, online training course covering the basics in service design in which you will learn how to ensure the design and delivery of …

check_box_outline_blank

Storytelling: grow the Trust in your Leadership (online workshop series)

Logo van StoryManagement International
|META_INFO|

Leading by Storying around Everything starts with trust. Your co-managers, employees and customers will only listen to you if they trust yo…

check_box_outline_blank

The Trusted Advisor

Logo van NCOI Online Academy
|META_INFO|

Learn to gain your customer's trust and do business based on a strong relationship to be successful with all your customers. All customers …

check_box_outline_blank

Account Management

Logo van NCOI Online Academy
|META_INFO|

The perfect training to learn how to build a strong customer relationship and use it successfully. Account Management is essential for busi…

check_box_outline_blank

Certified Information Privacy Manager (CIPM)

Logo van Firebrand Training
|META_INFO|

On this 2-day accelerated CIPM course, you'll develop the skills to become a Certified Information Privacy Manager (CIPM) - the world's fir…

check_box_outline_blank

Dynamics 365 for Customer Engagement for Customer Service (MB-230) [M-MB230]

Logo van Global Knowledge Belgium BV
|META_INFO|

OVERVIEW Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as autom…

check_box_outline_blank

Service Desk Analyst + exam [SDA]

Logo van Global Knowledge Belgium BV
|META_INFO|

OVERVIEW Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-qualit…

check_box_outline_blank

Link Your Salesforce Data using Marketing Cloud Connect [MCC-201]

Logo van Global Knowledge Belgium BV
|META_INFO|

OVERVIEW Unify and analyze your data in one place with Marketing Cloud Connect. In this 4-day class, you'll learn how to link your Marketin…

check_box_outline_blank

Customer-focused Writing

Logo van NCOI Online Academy
|META_INFO|

Learn how to write in a customer-oriented way to keep your customers happy and satisfied in emails, on paper and online. Although we might …