VMware Horizon 8: Virtual Desktop Troubleshooting [VMHVDT]

OVERVIEW

This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. Students will engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.  

Product Alignment: VMware Horizon 8 2006

OBJECTIVES

By the end of the course, you should be able to meet the following objectives:

• Implement a structured approach to troubleshooting
• Resolve common issues that occur in a Horizon environment
• Troubleshooting issues with linked and instant clones
• Optimize protocols for best end-user experience

AUDIENCE

Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions.

CONTENT

1  Course Introduction

• Introductions and course logistics
•  Course objectives

2  Overview of Virtualization Desktop Troubleshooting

• Structured approach to troubleshoot configuration and operational problems
• Applying troubleshooting methods
• Documenting the steps to resolving the problem

3  Command-Line Tools and Backup Options

• Command-line tools
• Backing-up and restoring VMware Horizon databases

4  Troubleshooting Horizon Linked Clone Desktops

• Horizon linked clone desktops

5  Troubleshooting Instant Clones

• Troubleshooting instant clones

6  Windows Client

• Windows client

7  Ports and Protocols

• Key ports and protocols
• Optimize Blast
• Black Screen
• Applying GPO’s