ISO in the Sun: ISO 20000 Lead Auditor (PECB) in Lanzarote
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Beschrijving
*** Dieser Kurs kann auf Anfrage auch auf Deutsch gehalten werden ***
Summary
This five day course enables participants to develop the necessary expertise to audit a Service Management System against ISO/IEC 20000-1:2011 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.
During this training, the participants will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011:2011, as well as understanding the certification process according to ISO/IEC 17021-1:2015.
The course consists of a mix of presentation, discussion and exercises based on real-world examples.
L…

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Heb je een vraag? Onze adviseurs helpen je graag. Bel ons op of e-mail naar info+flanders@springest.be.
*** Dieser Kurs kann auf Anfrage auch auf Deutsch gehalten
werden ***
Summary
This five day course enables participants to develop the
necessary expertise to audit a Service Management System against
ISO/IEC 20000-1:2011 and to manage a team of auditors by applying
widely recognized audit principles, procedures and
techniques.
During this training, the participants will acquire the necessary
knowledge and skills to proficiently plan and perform internal and
external audits in compliance with ISO 19011:2011, as well as
understanding the certification process according to ISO/IEC
17021-1:2015.
The course consists of a mix of presentation, discussion and
exercises based on real-world examples.
Learning objectives
Completion of this course will enable students to
• Understand the principles of a SMS conforming to ISO/IEC
20000-1:2011
• Perform ISO/IEC 20000-1:2011 internal audits
• Execute ISO/IEC 20000-1:2011 certification audits on behalf of a
certification body
• Manage SMS audit teams
Audience
This course is aimed at students with (future) roles like
• Internal auditors
• SMS certification auditors
• Project managers, consultants and service management team members
participating in SMS audits
• IT and service management practitioners moving into audit
roles
This course is designed by PECB in Canada, who also mark the
exam and issue respective certifications as per
their criteria. PECB is a personnel certification body,
accredited to ISO/IEC 17024:2012 by IAS.
Please find the full course outline at ISOintheSun.com
The course consists of four days lecture, discussions and exercises
in English, followed by a three hour written essay-style exam on
the last day. For those less fluent in English, the exam can be
written in a range of other language - please enquire for
details.
The course fee is €1750 and includes courseware, exam fees and
Canarian-style lunches.
NB: Under Canarian tax rules, fees are subject to 7% IGIC for
clients based in the Canary Islands as well as for students
attending in private, i.e. not being delegated and paid for by a
company, regardless of their location.
We will be more than happy to help source suitable flights and
accommodation, whether you come just for the course or want to
combine your visit with a break, whether on your own or with
family. From own experience now living in Lanzarote we can assure
you that flights to Lanzarote regularly are no more expensive than
national flights yet you gain a unique learning
environment.
Courses are running from 1 or 2 students as well as being limited
to a maximum of 10 students each, so book early to avoid
disappointment.
Ever thought of combining your continuing professional education
with a holiday in the sun? Here is your opportunity.
For more information please contact us at info@ISOintheSun.com and
check out ISOintheSun.com.
NB: We are scheduling more events all the time, so please get in
touch if interested in other subjects and dates.
Individual as well as Integrated Management Systems addressing Risk, Information Security, Business Continuity, (IT) Services and other areas are getting ever more important for ever more organisations. As conformity with the respective ISO standards increasingly becomes a requirement to do business, management and their staff wonder how to get there.
ISO in the Sun is an ongoing series of courses on Risk, Information Security, Business Continuity, Service, Project and Integrated Management hosted by SoftQualM in the beautiful surroundings of Lanzarote in the Canary Islands, Spain. This is the ideal opportunity to combine your continuing professional education with a break in the sun, and even save compared to attending similar courses in the typical metropolitan settings. Students come from all kinds of industries and sizes of organisation, from freelance consultants and auditors to EU institutions.
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Deel je ervaring
Heb je ervaring met deze cursus? Deel je ervaring en help anderen kiezen. Als dank voor de moeite doneert Springest € 1,- aan Stichting Edukans.Heb je een vraag? Onze adviseurs helpen je graag. Bel ons op of e-mail naar info+flanders@springest.be.