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28 Service level management trainingen, cursussen & opleidingen

Bekijk ook: ICT Management & Strategie, CompTIA A+ / Network+ / Security+, Service management en Servicemanagement.

Bekijk ook: ICT Management & Strategie, CompTIA A+ / Network+ / Security+ en Service management.

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Contractmanagement - Service Level Agreements (SLA's) in juridisch perspectief voor contractmanagers

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date_rangeWoensdag 25 september 2019 in Nieuwegein

Juridische valkuilen en aandachtspunten bij het opstellen, beoordelen en managen van SLA’s. Inclusief checklists en voorbeeld SLA's. Servic…

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eLearning ITIL Intermediate Service Design inclusief examen

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes associated with Service Design. The main focus of this course is on the operational-level proce…

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eLearning ITIL Foundation inclusief examen

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Introduction The ITIL®2011 Foundation eLearning is the most complete training for anyone involved in IT Service Management and who are aiming to take the ITIL®2011 Foundation exam. Whether you’re a first-time ITIL® learner or a se…

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ITIL Capability Stream - Service Offerings and Agreement

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De processen waarbij het gaat om afspraken te maken, te houden en te verbeteren zijn Service portfolio management, Demand management, Service Catalogue management, supplier management, Service Level Management en Financial Managem…

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eLearning ITIL Intermediate Service Transition inclusief examen

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes asso…

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eLearning ITIL Intermediate Continual Service Improvement inclusief examen

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes asso…

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eLearning ITIL Intermediate Service Operation inclusief examen

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Introduction This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes asso…

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ITIL® CAPABILITY PPO

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date_rangeMaandag 25 november 2019 in Brussels - in English en 1 andere datum

About this ITIL® Planning Protection and Optimization (PPO) course This course immerses participants in the practical aspects of the ITIL S…

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ITIL® Foundation Certification Training

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What are the course objectives? ITIL Foundation training from Simplilearn is the first step the in the ITIL certification path and is desig…

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ITIL® CAPABILITY RCV

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date_rangeMaandag 23 september 2019 in Brussels - in English en 1 andere datum

About this ITIL® Release, Control and Validation (RCV) course This course immerses participants in the practical aspects of the ITIL Service Lifecycle and the processes associated with the Release, Control, and Validation (RCV) of…

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DFSMS/MVS Implementation [SS84G]

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date_rangeDinsdag 12 november 2019 in Mechelen (Zandvoortstraat 1)

OVERVIEW This course provides the skills required to plan and implement Data Facility Storage Management Subsystem (DFSMS). A step-by-step implementation strategy, emphasizing coexistence considerations, is reinforced by hands-on …

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IBM Spectrum Protect version 8.1.6 Implementation and Administration [TS617G]

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date_rangeMaandag 9 september 2019 in Mechelen (Zandvoortstraat 1)

OVERVIEW IBM Spectrum Protect 8.1.6 is a data backup and recovery solution designed to help you manage your data retention, reduce the cost of storage, and provide appropriate recovery point objectives to meet any service level ag…

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ITIL® CAPABILITY OSA

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date_rangeDinsdag 17 september 2019 in Brussels - in English en 1 andere datum

About this ITIL® Operational Support and Analysis (OSA) course This 4-day course immerses participants in the practical aspects of the ITIL Service Lifecycle and the processes associated with Operational Support and Analysis (OSA)…

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ITIL® Capability: Planning, Protection and Optimization (Incl. Certification) [ILPPO]

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date_rangeDinsdag 19 november 2019 in Brussel City Centre (Avenue Louise 65) en 1 andere datum

OVERVIEW Nederlands: In deze cursus wordt u ondergedompeld in de praktische aspecten van de ITIL ® Service Lifecycle en de processen die sa…

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ITIL® 4 FOUNDATION UPDATE v3 to v4

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date_rangeMaandag 16 september 2019 in Brussel - in het Nederlands en 3 andere data

A unique 1-day intensive programme to highlight the changes between ITIL v3 and ITIL 4, specially designed for ITIL v3 Certificate holders.…