34 IT Management & Strategie trainingen, cursussen & opleidingen
Bekijk ook: ITIL Overzicht, IT Architectuur, IT Beveiliging / Security, Business-IT Alignment, IT Auditing & Governance en Lean IT Foundation.
Bekijk ook: ITIL Overzicht, IT Architectuur en IT Beveiliging / Security.
ServiceNow® IT Service Management (ITSM) Implementation
Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a concept that i…
ServiceNow® IT Service Management (ITSM) Fundamentals
Learn core ServiceNow® ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service Managemen…
ServiceNow® IT Service Management (ITSM) Fundamentals
Learn core ServiceNow® ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service Managemen…
ServiceNow® IT Service Management (ITSM) Implementation
Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a concept that i…
IT Service Management: ISO20000
Learn the core components of ISO/IEC 20000. ISO/IEC 20000 is the first international standard for IT service management developed by the In…
IT Vendor Management Foundations
Organizations need people who can manage IT vendors to optimize costs, ensure quality and value, and mitigate risks. In this course, vetera…
IT Service Management Foundations: Tools
This course provides a comprehensive comparison of leading IT service management (ITSM) tools, including ServiceNow, Jira Service Managemen…
Introduction to IT Asset Management (ITAM)
In this course, learn the basics of IT asset management (ITAM). Instructor Stephen Rose starts with an overview of ITAM, explaining the rol…
IT Service Management Foundations: Capacity and Availability Management
Are you new to capacity and availability or wanting to mature your organization's capacity availability service as a service manager? In th…
IT Vendor Management in Practice
In this course, David Pultorak focuses on helping you learn how to apply IT vendor management practices in your organization, through a fic…
IT Service Desk: Management Fundamentals
No service desk runs efficiently without proper oversight. Service desk managers are key to effective tech support teams—and industry-pro…
Program Management for IT Professionals (2018)
The failure of large IT projects can take a devastating toll on a company's finances, as well as employee morale. Program managers—using …
Program Management for IT Professionals
Have you had IT projects go sideways due to last-minute changes from other teams? You're not alone. In this course, instructor Kevin Miller…
IT Service Desk: Service Management
As technology continues to evolve, businesses are presented with both challenges and opportunities. Organizations now have access to all ma…
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