20 IT Management & Strategie E-Learning trainingen, cursussen & opleidingen
Bekijk ook: ITIL Overzicht, IT Architectuur, IT Beveiliging / Security, Business-IT Alignment, IT Auditing & Governance en Lean IT Foundation.
Bekijk ook: ITIL Overzicht, IT Architectuur en IT Beveiliging / Security.
Change Management for IT Professionals
A lot of planning goes into projects—scope, timeline, budget—but oftentimes there’s a knowledge gap around the changes because not en…
Program Management for IT Professionals
Have you had IT projects go sideways due to last-minute changes from other teams? You're not alone. In this course, instructor Kevin Miller…
IT Service Desk: Management Fundamentals
No service desk runs efficiently without proper oversight. Service desk managers are key to effective tech support teams—and industry-pro…
Introduction to IT Asset Management (ITAM)
In this course, learn the basics of IT asset management (ITAM). Instructor Stephen Rose starts with an overview of ITAM, explaining the rol…
IT Service Management Foundations: Tools
This course provides a comprehensive comparison of leading IT service management (ITSM) tools, including ServiceNow, Jira Service Managemen…
Program Management for IT Professionals (2018)
The failure of large IT projects can take a devastating toll on a company's finances, as well as employee morale. Program managers—using …
IT Service Management Foundations: Problem Management
When problem management is done well, it can create change in a company that improves customer experience, the bottom line, and the product…
IT Service Management Foundations: Tools (2021)
You understand ITSM and ITIL, but how do you make it standard operating procedure at your company? Instructor Jim Kerrigan teaches you abou…
IT Service Management Foundations: Change Management
In IT, changes are the lifeblood of progress, but uncontrolled, dangerous, or unknown changes can cause chaos. In this course, instructor E…
IT Service Management: ISO/IEC 20000-1
ISO/IEC 20000-1 is the international standard for IT service management developed by the International Organization for Standardization (IS…
IT Service Desk: Service Management
As technology continues to evolve, businesses are presented with both challenges and opportunities. Organizations now have access to all ma…
IT and Cybersecurity Risk Management Essential Training
If you work in IT risk management, you already know that one of the biggest challenges you face is the fact that you have limited resources…
IT Service Management Foundations: Measures and Metrics
Every organization uses metrics and measurements to determine where they are, and where they want to be. But do you know how to create thes…
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