Capgemini Academy: 11 producten
ITIL®4 Foundation
Korte beschrijving Gain a comprehensive understanding of ITIL®4, the international standard for IT Service Management, and prepare for the …
Introduction Linked Data
Korte beschrijving How can Google quickly present a structured page with filter options from huge amounts of data? The concepts and technol…
Prompt Engineering
Korte beschrijving Master the art of crafting prompts to guide AI models for better, more human-like interactions and results. Inhoud Promp…
Stakeholder Engagement - the basics
Korte beschrijving A hands-on training course for learning the basics of stakeholder engagement and how to apply. Inhoud This training is f…
Customer Journey Design
Korte beschrijving Learn to design and optimize customer journeys, discovering touchpoints and new opportunities to enhance client contact …
UX Foundations: Analysis, Design and Practical Application
Korte beschrijving Alternative to the one-day UX Awareness course: apply UX through interviews, GAP analysis, wireframes, peer and user tes…
Customer Centricity
Korte beschrijving Learn to put the customer first with practical tools from Lean, Agile, and Design Thinking. Inhoud “We have to put the c…
Service Design
Korte beschrijving Familiar with Design Thinking but struggling to apply it? This two-day hands-on Service Design training offers practical…
Design Thinking
Korte beschrijving Design Thinking is a creative problem-solving process optimized for high uncertainty and limited data challenges. Inhoud…
GenAI for UX-professionals
Korte beschrijving Discover how GenAI can enrich your UX work—without removing the human touch. Inhoud Generative AI is reshaping the UX fi…
Writing User Stories
Korte beschrijving Learn to effectively write and use user stories in Agile and Scrum environments. Inhoud If you’re already working with r…