Customer-focused Working

This online course is for everyone who wants to improve their customer contact and in the end: customer happiness.

Customer focused working can only be done when you know who your customer is. Secondly you need to know what he/she actually wants. In this Online course you do not only learn these two basics but also how you can easily improve your customer focus in general. And off course keeping an eye on yourself and your company values while doing so. Being customer focused also means saying "no" every once in a while. In addition, you will probably notice, having a customer focus and improving their happiness, will also improve yours!
Do you want to improve your customer focus, start serving them better and improving your own joy in work? Start this course right away!

About your purchase:
This purchase gives you access to more than just this single Online Course. It gives you a full year of access to the complete Online Academy catalog. The catalog contains 250+ courses offered to you by more than 15 renowned educators like Boertien Vergouwen Overduin, NCOI Opleidingen, SRM and Computrain. It offers a variety of courses from IT to health and vitality.

How it works:
After your purchase you will receive a confirmation within 2 days. This confirmation contains important information on how to activate your account and get access to your course. The course can be started right away and you will be able to search through our catalog for other relevant courses as well. Upon receiving the confirmation email, you will have one year to activate your subscription before it expires.

Curious and want to take a look right away? Visit www.onlineacademy.io/en-GB.

Get to know your customer.
Putting customers first.
To engage customers for the long term.

Working with a customer focus is for everyone. We all have customers. Sometimes externally but actually always internally. Do you want to go from task focused to customer focused? Start right away!