Virtual sales calls with impact

How do you come across online? Conducting sales conversations via video calling: how do you present yourself and communicate in the best possible ways from behind your screen?

In this active online training course Virtual sales calls with impact, you will learn the do's and don'ts for a professional personal video sales conversation.

How do you come across online? Conducting sales conversations via video calling: how do you present yourself and communicate in the best possible ways from behind your screen?
Does your message come across online as though you were physically present?

You expand your communication and presentation skills, so that you can communicate your message online in a comfortable manner, the same way you would a face-to-face conversation.

You will (soon) be conducting online sales conversations with customers. You want to know how to present yourself in the best possible way and how to communicate as well as possible from behind your screen. You want to get the best return from professionally conducted, personal video sales conversations.

In a face-to-face conversation, you use your communication skills effortlessly. You want to expand your communication and presentation skills and learn to use them in a different way, so that you can make contact with your customer in the same comfortable way in a video sales conversation.

After completing this training you will be able to:

* present yourself in the best possible way from behind the screen;
* communicate your message online, as if you were physically present in a conversation;
* deal with and prevent distractions while working online;
* give a powerful online presentation or conduct an online sales meeting;
* make a good first impression;
* use tools to create online interaction;
* use your verbal and non-verbal communication online in the right way;
* keep the participant's attention online;
* create engagement via a screen;
* master the do's and don'ts for an online sales meeting in the role of conversation host and salesperson.

Daily schedule and times
This training takes 4 hours.

Curriculum
The Virtual sales calls with impact training programme handles the following topics:
Professional preparation

* Audio and video
Etiquette

* Basic rules for video calling
* Conversation techniques for online sales calls
Translate your message to webcam

* Body language, posture and voice
* Word choice and word patterns
* Visual language and humour
* Professionalism: formal or informal?
* Influencing and persuading
Dynamic processes

* Sluggish attention
* Dealing with resistance
* Interaction and feedback

Your effectiveness as a conversation host/salesperson

* Your preparation and the agenda
* Use your personal style
* Etiquette, your verbal and non-verbal communication
* Engage and vary
* Close
Practise!
Conclusions and concrete actions for your future

The train2work Virtual sales calls with impact training course consists of an online meeting that takes 4 hours, via Microsoft Teams. You will meet the trainer and the other participants in this online environment.

How to participate
You’ll need:

* a laptop or PC with a webcam and a microphone;
* a good internet connection;
* a quiet learning environment.
If you register, you will receive an invitation with login details a few days before the training.

Homework
You will receive a homework assignment in advance: you will prepare an online interview in advance.

Interactive and practical
The training starts with a 1-hour interactive introduction. After this session, during a break, you will put "the finishing touches" on your online presentation. After this, you will give your presentation to the group. You will receive feedback from the group and the trainer.

The trainer provides an engaging meeting. You discuss the theory together, share knowledge and experiences, practice, experiment, give and receive feedback.

The language of instruction is English.

Small group, lots of attention
The group consists of a maximum of 6 participants. There is room to brainstorm and exchange experiences about situations from your own work.

You can register here directly for the Virtual sales calls with impact training course. You will receive a confirmation email. 10 days before the training you will receive our invitation with more information about your participation

Want a team training program that fits your needs, in-company or customized? Call or email us for the ideal learning solution.