ITIL®4 Leader Digital and IT Strategy

Korte beschrijving

Master the strategic approaches and practical skills needed to lead digital and IT strategy initiatives, ensuring your organization thrives in the digital age.

Inhoud

Master the strategic approaches and practical skills needed to lead digital and IT strategy initiatives, ensuring your organization thrives in the digital age.
Service providers deliver their services in a world that is increasingly digitalizing. In order to be successful in the future, having a digital strategy is essential. This training covers all aspects that are important when formulating a digital strategy. During the training, you will work on four practical assignments that are an integral part of the certification. The specific exam topics are discussed during the training. The specific topics that are covered are:
The important practices that are central to this are:

• Portfolio Management
• Strategy Management
• Knowledge Management
• Architecture Management
• Continuous Improvement
• Risk Management
• Organizational Change Management
• Relationship Management
• Strategic approaches enabled by digital and information technology.
• How to use a digital strategy to respond to digital disruption.
• How to implement a digital and IT strategy.
• The ITIL®4 key concepts in relation to Digital and IT Strategy (DITS).
• Using the ITIL®4 guiding principles in DITS decision-making and activities.
• How to use DITS to remain viable in environments disrupted by digital technology.
• How to achieve customer/market relevance and operational excellence.
• DITS risks and opportunities.

Enrolling in the ITIL®4 Leader Digital and IT Strategy course empowers you to craft and execute a comprehensive digital strategy, essential for navigating digital disruption. Our trainers, with their extensive practical experience, seamlessly integrate real-world insights and best practices into the theoretical framework. This unique combination ensures that you can immediately apply your newfound knowledge to your organization, fostering operational excellence and strategic advancement.


ITIL® is a (registered) Trade Mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.

Doelgroep

• IT Managers: Oversee IT operations and ensure alignment with business goals.
• Digital Transformation Leaders: Drive digital initiatives and manage change within the organization.
• CIOs: Develop and implement IT strategies that support overall business objectives.
• IT Consultants: Provide expert advice on IT strategy and digital transformation.
• Project Managers: Lead projects that involve digital and IT strategy implementation.
• Business Analysts: Analyze business needs and recommend IT solutions.
• Service Managers: Ensure IT services meet business requirements and deliver value.
• Risk Managers: Identify and mitigate risks associated with digital and IT strategies.

Voorvereisten

Participants should have the ITIL®4 foundation certificate and have experience in IT management. Familiarity with digital transformation concepts is beneficial but not required.

Doelstelling

At the end of the training you will be able to:
This course is designed to provide you with the strategic insights and practical skills needed to lead your organization through the complexities of digital transformation.

• Craft a digital vision
• Develop a cross-organizational digital strategy
• Drive operational excellence
• Respond to digital disruption
• Enable a sustainable business
• Strategically manage risk
• Develop digital leaders for the future

Exameninformatie

Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you'll receive a complimentary exam voucher if you don't pass the exam on your first attempt.
The following conditions apply:

• You attended the entire training.
• You took the first exam within 2 months after the training.
• There is a maximum of 1 year between your initial training and the free training.
• Exam duration (minutes): 60
• % extra time for non-native speakers: 25
• Number of exam questions: 30
• Minimum correct questions: 21
• Exam style: Multiple choice
• Open book: No