Capgemini Academy: 159 producten
Stakeholder Engagement - the basics
Korte beschrijving A hands-on training course for learning the basics of stakeholder engagement and how to apply. Inhoud This training is f…
Customer Journey Design
Korte beschrijving Learn to design and optimize customer journeys, discovering touchpoints and new opportunities to enhance client contact …
Client Conversation Mastery
Korte beschrijving Learn to conduct effective client conversations with confidence. Practice real-life situations with a training actor. Ga…
Creating High Load Business Critical Systems Using Event Driven Architecture
Korte beschrijving Leer schaalbare, high-load systemen te ontwerpen met behulp van Event Driven Architecture door hands-on ervaring met too…
ITIL®4 Specialist Drive Stakeholder Value e-learning
Korte beschrijving Master the art of stakeholder engagement and value co-creation with our ITIL®4 Specialist Drive Stakeholder Value e-lear…
Introduction Data Platforms
Korte beschrijving Dive into the world of data platforms! Our Introduction to Data Platforms training opens doors to understanding, impleme…
COBIT® 2019 Foundation e-learning
Korte beschrijving Learn the essentials of COBIT® 2019, the leading framework for enterprise governance of information and technology, in t…
User Interviewing 101
Korte beschrijving Learn to use user interviews for better decisions in research and testing. Inhoud User Interviewing 101 is a hands-on tr…
GenAI for ERP Professionals
Korte beschrijving Generative AI… Everyone is talking about it, but what exactly is it? And how can you use it safely in a work environment…
Information Security Foundation (ISFS) e-learning
Korte beschrijving Get to grips with the essentials of information security with our ISFS e-learning course. Inhoud In today’s digital age,…
Copilot for Customer Service
Korte beschrijving Copilot for Customer Service: for a better customer journey and better agent experience. Inhoud Copilot for Customer Ser…
GenAI voor UX-professionals
Korte beschrijving Ontdek hoe GenAI jouw UX-werk verdiept, versnelt en verrijkt — zonder de mens uit het proces te halen. Inhoud Generatiev…
Introduction Data Science
Korte beschrijving “The sexiest job of the 21st century”, claims the Harvard Business Review in 2012. With Data Science you try to make pre…
Service Automation Framework e-learning
Korte beschrijving Gain a deep understanding of service automation and learn how to apply it in your organization to increase customer and …
MACH Architecture
Korte beschrijving Dive into MACH Architecture, reshaping the digital landscape. Learn about the agile and scalable solutions moving from c…