ITIL® 4 STRATEGIST: DIRECT, PLAN & IMPROVE (DPI)

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Beschrijving

Our 3-day DPI course is the universal ITIL® 4 module, that will be shared with both ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

This course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction.

The Direct, Plan and Improve - DPI course will focus on the following key ITIL 4 practices:

  • Continual improvement
  • Measurement and reporting
  • Portfolio management
  • Organizational change management
  • Risk management

Participants will acquire the relevant knowledge and experience through presentations, activities, exercises and examples included in the course, and will be prepared to pas…

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Nog niet gevonden wat je zocht? Bekijk deze onderwerpen: ITIL v4, ITIL Overzicht, ITIL Practitioner, ITIL Foundation en ITIL v3.

Our 3-day DPI course is the universal ITIL® 4 module, that will be shared with both ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

This course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction.

The Direct, Plan and Improve - DPI course will focus on the following key ITIL 4 practices:

  • Continual improvement
  • Measurement and reporting
  • Portfolio management
  • Organizational change management
  • Risk management

Participants will acquire the relevant knowledge and experience through presentations, activities, exercises and examples included in the course, and will be prepared to pass the ITIL® Strategist: Direct, Plan, and Improve certification exam. 

The ITIL® 4 Strategist: Direct, Plan, and Improve course is designed to provide ITSM professionals with a practical and strategic method for planning and delivering continual improvement with the necessary agility. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

  • Confirmed training sessions
  • Certified senior trainers
  • High pass rate for the certification exams
  • Accredited Training Organization
  • Training in English, French and Dutch

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