ITIL 4 Specialist Create, Deliver & Support (e-learning) – Exam Included
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ITIL 4 Specialist Create, Deliver & Support (e-learning) – Exam Included
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Beste opleider van NederlandWinnaar Beste opleider van Nederland 2017: #2 in Automatisering & ICT/IT.
Winnaar Beste opleider van Nederland 2016: #3 in Automatisering & ICT/IT.
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Klassikaal bij ons, of (als maatwerk) bij jou op het bedrijf
Al meer dan 25 jaar verzorgen onze professionele trainers klassikale, virtuele en maatwerktrainingen op meerdere locaties door het hele land. Wij komen de training ook graag bij jullie op locatie verzorgen.
Organizations that operate according to ITIL use the complete ITIL exam program to train their staff. Their ITIL competencies enable them to perform better and collaborate better.
Obtain your ITIL 4 Create, Deliver, and Support certificate at your own pace:
one year of access;
fully accredited;
includes quizzes, exercises, study guides;
tutor support available via email;
exam voucher.
Our training ITIL 4 Specialist Create, Deliver & Support (e-learning) focuses on the integration of various value streams and activities to create, deliver, and support IT-enabled products and services, while also covering supporting practices, methods, and tools.
The course emphasizes service performance and…
Veelgestelde vragen
Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.
Klassikaal bij ons, of (als maatwerk) bij jou op het bedrijf
Al meer dan 25 jaar verzorgen onze professionele trainers klassikale, virtuele en maatwerktrainingen op meerdere locaties door het hele land. Wij komen de training ook graag bij jullie op locatie verzorgen.
Organizations that operate according to ITIL use the complete ITIL exam program to train their staff. Their ITIL competencies enable them to perform better and collaborate better.
Obtain your ITIL 4 Create, Deliver, and Support certificate at
your own pace:
one year of access;
fully accredited;
includes quizzes, exercises, study guides;
tutor support available via email;
exam voucher.
Our training ITIL 4 Specialist Create, Deliver & Support
(e-learning) focuses on the integration of various value streams
and activities to create, deliver, and support IT-enabled products
and services, while also covering supporting practices, methods,
and tools.
The course emphasizes service performance and provides participants
with insights into service quality and improvement methods. It will
also enable IT professionals to continue delivering innovative yet
reliable technical services.
Skills covered
Service design price and orchestration
Software development and management
Deployment management
Release management
Service validation and testing
Change enablement
Ensuring stakeholder satisfaction
Service Desk
Incident management – detection and resolution
Problem management
Knowledge management
Service level management
Monitoring and event management
Key features
Focus on end-to-end IT service management
Best practices for operational efficiency
Hands-on approach
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Deel je ervaring
Heb je ervaring met deze cursus? Deel je ervaring en help anderen kiezen. Als dank voor de moeite doneert Springest € 1,- aan Stichting Edukans.Er zijn nog geen veelgestelde vragen over dit product. Als je een vraag hebt, neem dan contact op met onze klantenservice.